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COOL

DESIGN MIND

RIGHT

DESIGN

INNOVATION

A guide for your journey of innovation in the legal world 

Hey

I'm Luciana Almeida!

Specialist in Legal Services Design and Client Experience, my mission is to transform the way law firms and legal departments operate and relate to their clients.

 

I use innovative approaches to map customer journeys, optimize internal processes and increase overall performance. If you are looking for consultancy that integrates design, customer experience and operational efficiency, I am here to make a difference.

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What is service design and why is it important in the legal world

Service design is not just a trend, it is a revolution in the way law firms and legal departments connect with their clients. This multidisciplinary approach goes far beyond the simple execution of legal services.

 

Imagine a scenario where every point of contact with the customer, from the first handshake to the delivery of the final result, is meticulously designed to delight. We are talking about communication and problem solving in an agile way.

 

In an increasingly competitive market, service design is the differentiator that can take your office or legal department to new heights.

Legal Innovation 

Be agile, adaptive and in tune with current needs, investing in technology and advanced methodologies. 

Cool Design 

Reinvent legal services with empathy and design. Humanize processes and build efficient, accessible and clear solutions.

UX Design 

Understand client needs, create efficient interfaces and align your legal services with real expectations.

Discover the power of innovation in the legal world and reach new heights. 

Discover the synergy between innovation, strategy and legal knowledge, shaping a practice that not only thrives, but redefines the legal industry standard.

 

Use UX design and service design to boost your efficiency and customer satisfaction.

Leading is now! Be part of the select group of legal professionals who are driving innovation and conquering new horizons.

 

Don't wait any longer and take the next step in your professional journey here at Legal Design Mind.

Solutions designed for you

In-company Legal Innovation Workshops and Training

 

Interactive in-company workshops, designed to transform the way you workYour legal team thinks and acts, optimizing efficiency and raising the quality of communication.

Interface Design for Legal Tools 

 

We develop apps and websites designed to maximize communication with your client and the efficiency of your office. 

Process Optimization 

 

Transform your office into a more collaborative and productive work environment. Our process improvement strategies are designed to unlock your team's potential.

Empathy in Legal Practice

 

Learn to connect deeply with your clients, understanding their needs and emotions, for a more human, agile and effective legal practice.

Visual law

 

Transform complex documents into clear and understandable documents. Streamline communication with your clients, save time in contract negotiations and improve your legal documents.

Let creativity be your guide and find innovative solutions that transform the complex into clear and the inaccessible into achievable.

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